A proactive risk management program is a key element to successful capital programs. Too often companies advance large capital projects without establishing a risk management process that is able to identify, track, manage and mitigate potential risks. To be effective, the risk management process needs to start as early as possible in the project life cycle so that financing, investment decisions and preliminary project approvals are made only after examining potential risks. Progress Claims assists in developing a well-defined and integrated process that provides both the management and the project team the tools, procedures and confidence that all risks associated with the project are being addressed. Progress Claims also has a team of remote master schedulers, dedicated to full-time schedule management for both owners and contractors to facilitate an effective risk management plan. Schedulers are AACEi- certified Planning and Scheduling Professionals (PSP), providing scheduling, delay and claims analysis and training. Progress Claims provides a full technical support system including Knowledge Database; full-time, on-call Oracle Certified P6 Trainer support and catalogued standards and procedures specific to this type of management role.